Design and development of web-based business management systems and mobile applications, from concept through to publication on Google Play Store and Apple App Store.

End-to-end Local Area Network (LAN) planning, configuration, and troubleshooting; including switches, routers, access points, and cable termination with a track record of maintaining near-continuous uptime across institutional networks.

Management of operating systems (Windows and Linux), servers, and institutional IT infrastructure, including access control, security clearance management, and backup and recovery policy implementation.

Digitization of research questionnaires and field data collection tools using Kobo Toolbox, supporting national surveys and donor-funded research programmes across data collection, supervision, and management.

Design, development, and ongoing maintenance of institutional websites - including consolidating multiple fragmented sites into a single, secure, well-structured platform.

Computer and hardware servicing, UPS troubleshooting and replacement, electrical socket work, and equipment lifecycle assessment - the practical, hands-on side of keeping systems running.

Support for online learning platforms and video conferencing tools (Zoom, Google Meet, Microsoft Teams), including staff and student training on digital collaboration technologies.

Contribution to funded ICT proposals; including a World Bank-funded equipment award and a Makerere Research and Innovation Fund (MakRIF) seed grant - translating institutional needs into fundable technical proposals.